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SERVICES & REPAIRS

Portable Spectral Services offer competitively priced servicing of all portable XRF Analysers with a fast turnaround time. Keeping up to date with the servicing of your portable XRF Analyser is highly important.  Yearly services on handheld XRF analysers are recommended as a preventative maintenance process in order to extend the life of the instrument and check for any ongoing issues and the calibration and make sure the instrument is performing optimally. Our in-house technician uses problem solving and technical understanding to get to the root of the problem/s your instrument is having.

INSTRUMENT REPAIRS

Portable Spectral Services offer basic and major repairs of Bruker portable XRF Instruments, this includes but is not limited to;

  • LCD screen replacement and calibration
  • Keypad replacement
  • Internal board replacement
  • Software and hardware updates
  • Calibration updates
  • And much more…
 
ASSESSMENTS OF OLD INSTRUMENTS

Our in-house technical staff can work with you to troubleshoot any issues you are having with your instruments. We offer assessments of older portable XRF instruments, along with recommendations on how to proceed with your instrument. Whether it be a quotation for repair, or to assist in purchasing a new instrument that suits your needs, we are here to help.

 
INSTRUMENTS WE COMMONLY SERVICE

If you own a model that is not listed, feel free to get in contact. We are happy to look at all models of portable XRF and assist where we can.

CONDITION REPORTS

A condition report is designed to provide the user with information on the current state of a portable XRF instruments stability, accuracy, precision, software status and physical condition.

Similarly to a car, your instrument needs to be regularly serviced to ensure it is in its best working condition.  It is recommended to anyone in possession of portable XRF to have a condition report carried out every annually. This is regardless of whether the instrument has been used every day or sitting idle for the year.

All condition reports include;

  • Instrument software checks and updates
  • Battery check and re-calibration if necessary
  • Instrument stability and drift test
  • Accuracy and precision of six elements over a range of concentrations and modes
  • Radiation profile test of instrument to ensure compliance with state regulations
  • Check of instrument accessories with recommendations
RADIATION PROFILING

All new portable XRF instruments are tested for radiation leakages before they leave the factory; this is known as their radiation profile. The instrument is then issued with a ‘Compliance Certificate’.

After using your instrument for a few years, travelling out bush and on aircraft with the XRF, how do you know if it is still safe? Is the shielding inside the casing of the instrument still in place?

If you require a compliance test for your XRF, Portable Spectral Services offer radiation profiling for all brands of XRF instruments. Our testing is done to government standards, with a certificate being provided upon completion.

COMPLIANCE CERTIFICATES

It is a statutory requirement that compliance certificates are issued in most states of Australia. As X-rays are emitted from the portable XRF, regular compliance testing is required to ensure that your instrument is being used safely and responsibly, which vary from state to state within Australia. Portable Spectral Services is registered to conduct Compliance Monitoring of portable XRF instruments. We check the radiation profile of the instruments and ascertain through a series of tests whether the interlocks are operating according to the manufacturers design and specification. Failure to comply with these regulations can result in hefty fines from the radiation authority in that state.

This certificate means that when the instrument is operating correctly there is no stray radiation coming out of it that could potentially cause you harm. It also means that all the safety measures contained within the instrument’s hardware and software are in good working order thereby ensuring safe shutdown in case of malfunction.

Get in touch today to book in a service or repair for your XRF.

Now Available

Portable Spectral Services’ Schedule of Hire, Support Services & Fees is now available!

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